CONTACT US
APPLY NOW
CONTACT US
APPLY NOW

PRIVACY POLICY

National Dog Handling Academy (NDHA)

Last Updated: 17 March 2026

1. Introduction

This Privacy Policy explains how personal information is collected, stored, used, and protected by the National Dog Handling Academy (NDHA).

NDHA operates as an educational division of Elite Dog Walking Ltd and delivers training in partnership with QED Associates Limited.

This policy applies to all students, applicants, and users of NDHA services, including websites, training platforms, and communications.

By enrolling in an NDHA programme or using our services, you agree to this Privacy Policy.

2. What Information We Collect

We may collect the following personal information:

Personal and Contact Information

  • Full name

  • Email address

  • Phone number

  • Address (where required)

Educational Information

  • Enrolment details

  • Course progress and completion records

  • Assessment results and feedback

Student-Submitted Content

  • Coursework

  • Assessments

  • Uploaded files

Health and Safety Information

  • Relevant medical conditions or limitations (where disclosed)

  • Information required to ensure safe participation

Technical and Usage Information

  • IP address

  • Device and browser type

  • Cookies and tracking data

Analytics and Marketing Data

  • Website usage data (Google Analytics)

  • Advertising attribution data (Meta Pixel)

3. How We Collect Information

We collect information when you:

  • Enrol in a course or submit an application

  • Access or use our student portal

  • Upload coursework or assessments

  • Communicate with NDHA or QED staff

  • Visit our website or interact with digital platforms

Students must be at least 16 years of age. Where required, parental or guardian consent may be obtained.

4. How We Use Personal Information

We use personal information to:

  • Deliver and manage training programmes

  • Provide student support and communication

  • Assess coursework and issue certifications

  • Maintain academic and administrative records

  • Improve course delivery and user experience

  • Meet legal and regulatory obligations

  • Send relevant updates and communications

We do not sell personal information to third parties.

5. Information Sharing

We may share personal information with:

  • QED Associates Limited for course delivery, assessment, compliance, and student support

  • Trusted service providers (see Section 6)

  • Contractors or assessors involved in training delivery

  • Legal or regulatory authorities where required

Information is only shared where necessary and for legitimate purposes.

6. Data Storage and Third-Party Providers

Your information may be stored or processed using trusted third-party platforms, including:

Platform

Purpose

Data Stored

Kajabi

Course delivery and student accounts

Personal info, course progress

Google Drive

File storage

Coursework, internal records

Google Analytics

Website analytics

Anonymous usage data

Meta (Facebook) Pixel

Marketing attribution

Tracking data

These providers may store data outside New Zealand (including the United States). NDHA relies on their security frameworks and policies.

7. Student Fees and Financial Information

All student fees are managed through
 Public Trust in accordance with NZQA requirements.

NDHA does not directly hold or store sensitive payment information.

8. Legal Basis for Collection

We collect and use personal information based on:

  • Contractual necessity (course delivery)

  • Legitimate business interests (education and administration)

  • Legal obligations

  • Implied or explicit consent

Students may opt out of marketing communications where applicable.

9. Data Retention

We retain personal information only as long as necessary for:

  • Educational records

  • Legal and compliance requirements

  • Business and administrative purposes

You may request deletion of your personal information where permitted by law.

10. Security of Information

We take reasonable steps to protect personal information, including:

  • Secure cloud-based systems

  • Password-protected access

  • Restricted staff access

  • Use of reputable third-party providers

While we take appropriate precautions, no system can guarantee absolute security.

11. Your Rights (Privacy Act 2020)

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access personal information held about you

  • Request correction of inaccurate information

  • Request deletion where appropriate

  • Withdraw consent for communications

Requests can be made using the contact details below.

12. NZQA and Code of Practice Alignment

NDHA delivers training in partnership with
 QED Associates Limited, which is responsible for ensuring compliance with:

  • The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021

  • Applicable NZQA requirements

This includes responsibilities relating to student wellbeing, record-keeping, and information management.

13. Complaints and Privacy Concerns

If you have concerns about how your information is handled:

  1. Contact NDHA in the first instance

  2. Escalate to QED Associates Limited if unresolved

  3. If still unresolved, you may contact the Office of the Privacy Commissioner or
     New Zealand Qualifications Authority

14. Changes to This Policy

NDHA may update this Privacy Policy from time to time.

The latest version will be published on our website. Continued use of our services constitutes acceptance of any updates.

15. Contact Information

For privacy-related enquiries or requests:

National Dog Handling Academy (NDHA)
Auckland, New Zealand

Phone: 027 371 4449
Email: study@ndha.co.nz