NDHA FREQUENTLY ASKED QUESTIONS
How do the certificates work?
Each certificate combines 40% online learning (completed through our student portal) and 60% practical, in-person dog handling sessions.
Practical training takes place on a private 10-acre farm in the Waitākere Ranges, approximately 25 minutes from Auckland CBD. This structure ensures students gain both theoretical knowledge and real-world practical experience.
How long does each certificate take?
Each certificate (Junior, Intermediate, Senior):
- Includes approximately 50 hours of learning
Completion of all three certificates equates to approximately 150 hours of training.
Do I need prior experience with dogs to enrol?
No. The Junior Handler Certificate is designed for beginners. All certificates reinforce foundational knowledge as students progress.
What qualifications are offered?
The following micro-credentials are delivered:
- 5621 — Certificate in Junior Dog Handling (Micro-credential)
- 5624 — Certificate in Intermediate Dog Handling (Micro-credential)
- 5626 — Certificate in Senior Dog Handling (Micro-credential)
Who delivers the courses?
Dog handling courses are delivered by the National Dog Handling Academy (NDHA) in partnership with QED Associates Limited.
Is this an NZQA-registered course?
NDHA is not an NZQA-registered training provider.
Formal course delivery, assessment, and oversight are provided through QED Associates Limited, ensuring alignment with recognised New Zealand training standards.
How are student fees protected?
All student fees are held securely through Public Trust in accordance with NZQA requirements.
This means:
- Fees are independently held and protected
- Funds are released in line with course delivery
- Students are protected if a course is not delivered as agreed
Student support services – who can I talk to?
National Dog Handling Academy (NDHA)
NDHA staff are the first point of contact for:
- Day-to-day information
- Course procedures
- General questions and support
Phone: 027 371 4449
QED Associates Limited
QED Associates Limited is committed to upholding the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021. This includes responsibilities relating to learner wellbeing, safety, and educational support.
QED Associates Limited ensures that NDHA upholds student wellbeing and safety throughout the course.
Students should contact NDHA in the first instance.
QED Associates Limited can be contacted directly for:
- Complaints or concerns not resolved with NDHA
- Assessment appeals
- Feedback on course quality
- Confidential support
Phone: 027 222 4180
Email: dana@qedassociates.co.nz
What is the complaints process?
Students should raise concerns with NDHA in the first instance.
If the matter is not resolved, it can be escalated to QED Associates Limited.
If the complaint has been through QED’s process and remains unresolved, students may escalate the matter to New Zealand Qualifications Authority.
Where are the in-person training sessions held?
All practical sessions are held on a private farm in the Waitākere Ranges, providing a safe and controlled off-lead environment.
Can I work while I study?
Yes. The programme is designed to be flexible, requiring approximately 12–20 hours per week. Online modules can be completed at any time, with practical sessions scheduled in advance.
How are the practical sessions structured?
Practical sessions are delivered in small groups to ensure individual support. Students work directly with experienced handlers and real dogs to develop practical handling skills.
How many dogs will I work with?
Students begin with smaller groups and progress to working with packs of approximately 6–10 dogs as their skills develop.
Will I be working with real dogs?
Yes. All practical training involves real dogs in real-world environments.
What happens if I fall behind?
Students can complete online modules at their own pace. Practical sessions can be rescheduled where necessary to support course completion.
What should I bring to practical training?
Students should bring:
- Suitable outdoor clothing
- Closed footwear
- Water and snacks
All dog handling equipment is provided.
How physically demanding is the course?
Dog handling is an active, outdoor activity. Students should be comfortable walking, standing, and working with multiple dogs for extended periods.
Can I take breaks between certificates?
Yes. Students may progress at their own pace between certificates. However, continuing through the pathway without long breaks is recommended.
How many students are in each intake?
Class sizes are kept small to ensure a high level of practical instruction and individual support.
Do you offer job placement or support?
Guidance is provided to support students entering the industry. High-performing students may be considered for opportunities within the NDHA network.
Is this course suitable for a career change?
Yes. The programme is suitable for individuals seeking to transition into working professionally with dogs.
What makes this course different from others?
The programme focuses on practical, real-world dog handling, providing experience in pack environments rather than classroom-based learning alone.
How do I enrol?
Students can submit an enquiry or application through the website. NDHA staff will guide applicants through the enrolment process.
Is there a limit on places?
Yes. Intake numbers are limited to maintain quality training and supervision.
What are my rights as a student?
Students are entitled to:
- A safe and supportive learning environment
- Clear communication about course requirements
- Fair and transparent assessment processes
- Access to support services
- A structured complaints process
All training delivered under QED Associates Limited aligns with the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021.
Final note
The National Dog Handling Academy delivers practical, industry-based training in partnership with QED Associates Limited.
All student fees are securely held through Public Trust in accordance with NZQA requirements.